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Delivery Information

You can make your purchases by phone or electronically, comfortably, quickly and safely from your place and pick up the products you have selected directly from the physical headquarters of in Ioannina, at 5 Michail Angelou Street or to the address you want throughout Greece with shipping with a courier company.

Collection from the store

All the products of our online store are immediately available for receipt. Your order is prepared on the same day, if it is registered in time before the end of the opening hours of the physical store and you receive it, after the relevant notice, during working hours and days without any additional charge.

Shipping with a courier company

Orders placed on business days until 12:00 p.m. are prepared and sent the same day or otherwise the next business day. Delivery to you is made by the courier company in 1 working day, except for some remote areas of the country where the delivery time can reach up to 3 working days. Due to the uniqueness of the products, we avoid sending them when there is a weekend or public holiday, in order to minimize their stay in the courier company so that they reach you fresh. If for any reason the delivery of your order may be delayed beyond the expected time we will notify you before sending it.

For the city of Ioannina, orders are charged with shipping costs € 2.00 while orders over € 25 are delivered FREE.

For the rest of Greece, orders worth more than € 39 and up to a weight of 3 kilos are delivered for FREE, while for each additional kilo there is a charge of € 1.5 / kg.

For orders less than 39 € the shipping cost is automatically calculated by the tool "Shipping and Tax Estimation" before completing your order, taking into account the weight and / or volume of products and the area of ​​the place of shipment, filling in the special field the prefecture and the T.K. of the delivery address of your order.

In case due to the nature of the products (weight and / or volume) or the shipping area (eg, remote, inaccessible, etc.) the order can not be delivered by the courier company or there is a particularly high shipping cost, it is possible to ship it, then consultation, with a transport company or agency. In this case the shipping costs are borne exclusively by you regardless of the value of the order.

The shipment of our products is made with the courier company "ACS - Courrier".

In case you prefer the shipment to be made with another courier company - during the checkout select the option "Delivery to ACS / General Post / Speedex with payment of SHIPPING upon delivery" or fill in the details in the REMARKS field. In this case the shipment is made at your own risk and the shipping costs are borne exclusively by you regardless of the value of the order.

It is reminded that in case you choose the payment method of your order to be "COD" upon receipt, there is an additional charge of 1.50 euros

Order cancellation

You can cancel your order at any time, if you wish, without any charge, provided that the products have NOT been shipped from our store.